Excellent service...

Regarding my claim initiated 9/21/19 - I was very pleased how quickly help came to clean up the water, assess the damages, and identify the source of the leak. All involved were professional and courteous. A generous check came to restore my home in ... show more Regarding my claim initiated 9/21/19 - I was very pleased how quickly help came to clean up the water, assess the damages, and identify the source of the leak. All involved were professional and courteous. A generous check came to restore my home in a timely manner. However, I was told by adjuster that I was to send her the receipt to prove the leak was repaired to receive the remaining balance. That was emailed on 10/25 but has not been acknowledged. I have sent it again in 2/22 and hope to get a response with the balance of the claim to close the case. show less

I realized I forgot to send this. Your people are excellent. Thank you.

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Kristie is an exceptional service provider! I would of been lost without her professional care and compassion. Look forward to seeing this through completion with her.

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Although I was disappointed to learn my policy did not cover my loss 100%, I was very happy talking with Matthew and the special attention he paid to explain my policy. My check came in a reasonable amount of time. All in all a great customer service experience. Thank you.

Much easier than getting a chip fixed on my windshield last time. Thanx.

Many thanks to claims representative Kristine. We had contact by phone and email. She made the process a breeze.