I would like to thank Kristine, for handling my claim very promptly, and professionally. She explained everything very detailed and understandably.

Even though the "Covid" virus rage was in full force, this claim was handled very well and in a timely fashion! Belinda did a wonderful job and is a credit to her

I was very pleased to see how everything was handled in a very professional manner.

Discrepancy between amount told would receive and actual amount received. $961.12 was stated in voicemail and phone call but $874.27 was received. Almost one hundred dollar difference, off 10%, so I'm confused about that as the paper did not explain.... show more Discrepancy between amount told would receive and actual amount received. $961.12 was stated in voicemail and phone call but $874.27 was received. Almost one hundred dollar difference, off 10%, so I'm confused about that as the paper did not explain. Otherwise very happy with how helpful Vanessa and others working w/ us were, especially amidst the COVID-19/"quarantine" conditions. Overall satisfied because they were always respectful and usually prompt. Thanks. show less

Upon calling our adjuster he made remarks of how it may not be covered without seeming to care about what I was telling him. There was 0 explanation to what coverage will be applied other than "here is how much we're paying." About 85% of our roof is... show more Upon calling our adjuster he made remarks of how it may not be covered without seeming to care about what I was telling him. There was 0 explanation to what coverage will be applied other than "here is how much we're paying." About 85% of our roof is being replaced but there is a small area that is not. No explanation about coverage or if matching is considered. Felt very impersonal and as if I was a nuisance. No explanation about a follow up call or how we obtain our 2nd payment. show less

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We thank you, very very much for your help. Our claim was handled very professionally. We are moving forward on getting the door replaced. Thank you.

Amazing service - Kept in contact, prompt response and payments, all personnel above and beyond. Thank you!

Great services and help. Thank you.

Everyone I dealt with were so amazing. Thank you for helping with my first time ever claiming anything!