Alexis was a wonderful lady. I haven't finish my construction. They charge 7,000.00 and then he said 600 more after opening of the wall. He doesn't give me the estimate for my floor yet so I'm going to need other expensives. As soon as I get the estimate for the floor I will send it to you. Thank you for the check.
Yanjing from NJ
| September 30, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Jeff and Tom are very professional. The claim was processed very quickly. Nice insurance company and great experience.
Marc from CT
| September 30, 2020
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★★☆☆☆
Very slow and I needed to call three times to find out what was happening.
Our response:
We contacted our policyholder for additional feedback. We used the feedback provided to improve our customer service practices.
Alicia from SC
| September 29, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted. [Claim 1 of 2]
Mi from MA
| September 29, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
I originally reported claim via Geico hotline and found out a week later that the claim was never recorded by Stillwater. So there was a delay/issue between Geico hotline and Stillwater claim center needs to be tighten up.
Wayne from OH
| September 29, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Thank you for your service Stillwater. Glad to have you. God bless you.
Andrew from IL
| September 29, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Allison was very professional and expedient in handling our claim. [Claim 1 of 2]
