The communication between adjuster and myself was very poor. I had one phone call. She said she called other times but there was no voicemail. Trying to contact her was horrendous. Phone calls were not returned. I received only 2 letters explaining i... show more The communication between adjuster and myself was very poor. I had one phone call. She said she called other times but there was no voicemail. Trying to contact her was horrendous. Phone calls were not returned. I received only 2 letters explaining information until final decision. It took 7 weeks to process. Renters were left in a mess. I only appreciate the money coming through FINALLY for repairs. Your adjuster Daralyn needs improvement. show less

This was the very first time I have ever filed a claim in my 62 years. I've heard horror stories from others with different insurance companies. But this has been so easy and simplified with Stillwater! I'm telling everyone I know to change to you guys! Thank you!

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WE had to inquire on the status of our claim several times but it all ended up getting processed.

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Other than reporting my claim, I never spoke/corresponded with my adjuster. This was a simple glass claim. Primarily coordinated by the repair company.

Denelle was very helpful in explaining the process and my coverage.