Very pleasantly surprised by the terrific assistance I received from Leukisha. Before my claim was transferred to her I was becoming increasingly frustrated but she took care of my concerns promptly. Very much appreciated!
Walter and Irene from CA
| November 08, 2023
Treated Professionally
No
Prompt Service
Yes
Would Recommend
No
Overall Rate
★☆☆☆☆
The adjuster was very rude and it didn't have patience in the process.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Candle from MD
| November 08, 2023
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★★★☆☆
There was too much time in between with getting my claim resolved. Still in the process.
Tyson and Elise from MT
| November 06, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Diego from CA
| November 06, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Claims process could be done better. I needed to call several times to explain what happened.
Cindy from CA
| November 06, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Adam was amazing! This was my first claim ever and he took the time and extra effort to ensure I was up to date and informed at each phase. Thank you!
