Very pleased with all Stillwater services in this claim.
Megan from CA
| January 19, 2024
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
Mr. Young actually told us to tear out our wall before a visual inspection was completed! He also couldn't explain the process to us. He also would call everyday after 5pm. I told him that anytime during normal business hours would be a better time. His response was "Well I have kids and I can still call you." Very poor emotional intelligence!
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Rosanna from CA
| January 12, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Robert from AZ
| January 12, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Julio from TX
| January 12, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Ross's attention to detail and my claim was great!
Yanette and Christoph from NJ
| January 12, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Great customer service, attention to detail. Answered all my questions. Prompt service.
Isabel from NJ
| January 12, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Tejumade from NJ
| January 12, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I was overwhelmed and scared, but you made the process seamless and helped me understand how the process works. Thank you.
